Twilio dashboard complexity
Provisioning a number in Twilio requires configuring webhooks, managing sub-accounts, and understanding their API. Most teams never finish the setup.
Your Business Number, Managed in One Place.
Search, provision, and manage local, toll-free, and short code numbers directly from the AItocha dashboard. Numbers connect automatically to your SMS and voice channels — no Twilio dashboard required.
$3Per local number per month
$5Per toll-free number per month
<60sTime to provision a new number
200+Area codes available
Common Challenges
Hidden carrier fees
Carrier fees compound across multiple vendors. When SMS, voice, and numbers are on separate bills, costs balloon. AItocha consolidates everything on one invoice.
Manual webhook configuration
Every new number needs its SMS and voice URLs manually pointed at your backend. We pre-configure everything automatically when you provision.
Features
Search by area code or keyword
Find available local numbers by area code, toll-free numbers starting with specific digits, or mobile numbers. Results show capabilities (SMS/voice) and monthly cost before you commit.
Instant provisioning
Click to provision — the number is purchased, webhooks are pre-configured for your SMS and voice channels, and the number appears in your Channel Settings immediately.
Auto-assigned to channels
Choose whether a number handles SMS, voice, or both at purchase time. The platform automatically points Twilio webhooks to the right AItocha endpoints. No manual setup.
Usage visible in billing
Every provisioned number appears as a line item in your subscription. Add or remove numbers as your business changes — billing adjusts in real time.
Local, toll-free, and short codes
Provision local numbers with recognizable area codes to build regional trust, toll-free numbers for national presence, or shared short codes for high-volume SMS campaigns.
Platform-managed carrier relationship
We maintain the master Twilio account, handle carrier compliance, and manage A2P 10DLC registration. You get the number — we handle the carrier complexity.
How We Compare
| No Twilio account required | Yes |
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| Webhooks auto-configured | Yes |
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| Unified billing with support platform | Yes |
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| Provision in <60 seconds via dashboard | Yes |
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Frequently Asked Questions
How do I provision a new phone number?
Go to Dashboard → Phone Numbers → Search Numbers. Filter by area code, type (local or toll-free), and capabilities (SMS or voice). Click to provision — the number is live and webhooks are configured automatically within 60 seconds.
Can I port my existing business number to AItocha?
Number porting is not currently available through the AItocha dashboard. You can port your number to Twilio directly and connect it via the Enterprise bring-your-own-Twilio option. Contact support for guidance.
What is the difference between local, toll-free, and short code numbers?
Local numbers have a specific area code giving a regional presence. Toll-free numbers (800, 833, etc.) work nationally at no charge to the caller. Short codes (5–6 digits) are for high-volume SMS and require carrier approval — available on Enterprise plans.
Can one number handle both SMS and voice calls?
Yes. When provisioning, select both SMS and Voice capabilities. The number routes inbound SMS to your AI-SMS flow and inbound calls to your voice AI agent.
How is number rental billed?
The monthly number rental appears as a line item in your subscription ($3/month local, $5/month toll-free). Outbound SMS and voice minutes are billed separately at carrier rates. All usage is visible on the billing page.
Can I release a number I no longer need?
Yes. Go to Phone Numbers, find the number, and click Release. The number is deprovisioned immediately and billing stops at the end of the current billing period.
Provision Your First Number in Under a Minute
Go to Dashboard → Phone Numbers → Search, pick a number, and it's live. $3/month for local, $5/month for toll-free. No contracts.
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